“Upon our first visit to Crystal Creek, we found a reliable friendly staff and residents, clean environment, and a safe place. We found out that they could fulfill our mothers’ needs and concerns for the years to come. Over the years, these are the services that made our choice a good one.
Our mother could be as active as she wanted. Activity Director had a variety of hands-on activities, games and was given the chance to hold a handheld computer table and an I-phone to watch the weather report. She talked about the experience for a long time. Crystal Creek had people come in to play music and sing. Families were encouraged to visit at any time. Special days were set aside to have family and friends come in to join in on holidays. Different groups came to visit which was very much appreciated. Spiritual services were offered every Sunday.
As weather permitted our mother could go outside from the center of the building in a safe area for fresh air, relax and enjoy the trees and plants in bloom, watch the birds come and go. In the spring the staff assisted the residents to plant seeds to grow vegetable plants and flowers.
Her meals were well balanced and served on time. Snacks were supplied. Movie day popcorn was supplied. Her own private phone and television were allowed to be put in her room.
Laundry was taken care of promptly. Assisted as needed with showers and daily dressing. Clothes were changed as needed on a 24-hour basis.
Whatever we suggested to the staff to make her life just a little bit more comfortable or to make it a little bit easier Crystal Creek would assist.
When medical needs became a factor in our mother’s life Crystal Creek helped make the best choice by contacting Palliative Care and later Hospice.
A doctor and physician assistant would be called if needed by staff.
Prescription refills were handled as a service to the resident. Medicine was under lock and key, and charted and given to residents as required.”
~ Family of Jane McNamee
“My husband has been here at Crystal Creek for two years, and I continue to be impressed at the love and sincere affection all the staff gives him. They don’t only do this for all residents, but also the residents’ families. I know this to be true because I am here a lot. I have recommended Crystal Creek to anyone that asks me about it.”
~From Kathy B., the wife of a Crystal Creek resident~
“Eleanor M, 95 years of age, has been a resident of Crystal Creek Assisted Living Facility for almost two years. We are extremely happy with the facility. She has adjusted very well to the everyday living there. We usually visit from once to twice a week. The place is always clean and well maintained, due to this we have never experienced any form of an offensive odor. The staff is very friendly and congenial. The owner, Mike Stein, is readily available to speak to family members if there are any concerns. We highly recommend Crystal Creek Assisted Living to anyone needing this type of facility.”
~From Jim & Mary M, son, and daughter-in-law of a Crystal Creek resident~
“I am writing today on behalf of my family to thank you all for the wonderful care my mom has received for the past one and a half years. It was a difficult decision to remove mom from her home, but everyone involved has made the transition a little bit easier. The compassionate care has never waiver. We also attribute mom’s well-being, in part, to the delicious meals served three times a day. We think of our mom every day but never with any concern or worry about her care. You all are like family to us and we couldn’t be more grateful.”